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Change of Address in Singapore: Checklist of Who to Notify When Moving

By · August 13, 2023
Change of Address in Singapore: Checklist of Who to Notify When Moving

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Moving to a new home is a blend of excitement, new beginnings, and a touch of organised chaos. Amidst the packing tape and bubble wrap, it is easy to overlook the crucial task of notifying various organisations in Singapore about your change of address. Hiring a good moving company in Singapore allows you to take a step back from the stress of moving, and instead focus on managing the important legal aspects of your house move before you settle into your new routine.

Our Ultimate Checklist For Your Change of Residential Address

Step 1: Notify the Immigration & Checkpoints Authority (ICA) about the Change of Address in Singpass

For local citizens, the first and most important step is to inform the Immigration & Checkpoints Authority (ICA) of your new address. You can do this online through ICA's e-Service portal via your Singpass or by visiting their office in person. Make sure to get ready your identification documents, such as your NRIC or passport as well as document proof of your new residential address.

Some examples of documents you may use as proof of your new residential address. Please make sure they are recent documents, dated no later than three months ago:

  • Phone or Internet bill
  • Service and conservancy bill from your Town Council
  • Utility bill
  • Cable TV bill
  • Credit Card or Bank statement
  • Insurance bill, statement or letter
  • Tenancy agreement for residence
  • HDB bill, statement or letter

You may also use these documents if they were issued less than a year ago:

  • CPF statement or letter
  • LTA bill or letter (e.g. road tax)
  • IRAS bill, statement or letter (e.g. income tax, property tax, etc.)

How to Update Address in Singpass for Foreigners

If you are a work pass holder, you need to log in to EP eService to notify the Ministry of Manpower (MOM) within 5 days of changing your residential address or personal contact details. Alternatively, your HR manager can also update your residential address on your behalf.

Step 2: Update Your Address with OSCARS

Upon ICA’s verification of your new residential address, participating government agencies and statutory boards will also be informed via One-Stop Change of Address Reporting Service (OSCARS) within 1 working day, thereby removing the need to raise multiple requests separately. Here are a list of participating public agencies that are part of the OSCARS initiative:

Ministries & Agencies

  1. Accounting and Corporate Regulatory Authority
  2. NParks, Animal & Veterinary Service (Licensing & Compliance branch)
  3. Allied Health Professions Council
  4. Central Provident Fund Board
  5. Energy Market Authority
  6. Housing & Development Board
  7. Inland Revenue Authority of Singapore
  8. Land Transport Authority (Vehicle & Transit Licensing Division)
  9. Maritime and Port Authority of Singapore (Ship Registry Section)
  10. Maritime and Port Authority of Singaproe (One Stop Document Centre)
  11. Ministry of Social and Family Development
  12. Ministry of Defence
  13. Singapore Food Agency (Licensing and Permit Division)
  14. Ministry of Manpower (Work Permits and Employment Department)
  15. National Library Board
  16. Official Assignee
  17. Optometrists and Opticians Board
  18. People's Association
  19. Pharmacy Board
  20. Singapore Medical Council
  21. Singapore Nursing Board
  22. Singapore Police Force (Licensing Division)
  23. Singapore Police Force (Traffic Police Department)
  24. Singapore Dental Council
  25. Traditional Chinese Medicine Board

Step 3: Inform Your Service Providers

Don't forget to inform your service providers about your change of address. Some of the possible parties you may need to update are as follow:

  1. Banks
  2. Internet service providers
  3. Utility companies
  4. Insurance companies
  5. Telecommunication companies
  6. School Alumni Networks
  7. Memberships
  8. Subscription services

Step 4: Change of Address Online for Banks

If you have bank accounts with different companies, contact each of the respective banks to update your address. This is crucial to ensure that all important correspondence pertaining to account statements, notices, policy updates and financial transactions reaches you in a timely manner. In addition, having an updated address enables proper identity verification, while protecting your account from unauthorised access or fraudulent transactions.

OCBC Change of Address

To update your address online :

  1. Log in to your OCBC online banking account.
  2. Navigate to the "Update Personal Particulars" or similar section.
  3. Locate the option to update your address and provide the new address details.
  4. Verify the information and submit the request.
  5. The processing time is usually around 3-5 working days.

To change your address at an OCBC branch:

  1. Visit your nearest OCBC branch.
  2. Request a "Change of Address" form from the bank's staff.
  3. Fill out the form with your new address details.
  4. Submit the completed form to the bank's representative.
  5. The processing time may be similar to the online method, around 3-5 working days.

UOB Change of Address

To update your address online :

  • Log in to your UOB online banking account.
  • Look for the "Change of Address" or "Update Personal Information" section.
  • Enter your new address details accurately.
  • Verify the information and submit the request.
  • The processing time is usually within 3-7 working days.

To change your address at an OCBC branch:

  1. Visit your nearest UOB branch.
  2. Request a "Change of Address" form from the bank's staff.
  3. Complete the form with your new address details.
  4. Submit the filled form to the bank's representative.
  5. The processing time may be similar to the online method, around 3-7 working days.

Step 5: Update Your Address with Other Relevant Organisations

Last but not least, remember to update your address with other relevant organisations such as schools, healthcare providers, professional associations, and any other institutions that are not part of the OSCARS initiative to ensure sensitive information are not being sent to the wrong address.

One of the biggest tips we have for you is to keep a spreadsheet of all the organisations and government bodies in order to effectively track their updates and acknowledgement regarding the change in your home address.

Temporary change of address in Singapore

If you are living somewhere else temporarily for reasons such as renovating your home, it is unlikely to be viewed as an offence if you do not update your temporary address. However, if you do not have the intention of going back to the registered address, it constitutes an offence and is punishable by law.

Frequently Asked Questions

What do I need to do when I change my address in Singapore?

  1. Apply for a change of residential address via ICA’s e-Service platform
  2. ICA will send a mail containing a 6-digit PIN at your new address within 3-5 working days for local addresses
  3. Login to ICA’s e-Service platform again and click on “Verify PIN” under your application status
  4. Key in the given 6-digit PIN
  5. Upon proper verification, you will receive a sticker with your new address by mail
  6. Follow the step-by-step instructions to affix the sticker to the back of your Identity Card

How do I change my child's address in Singapore?

The steps for changing your child’s address can be done in the same application as yours if they are residing with you at your new address. All you need to do is include your child’s particulars into the same application.

Who do I need to inform about change of address in Singapore?

  • Immigration and Checkpoints Authority (ICA)
  • Ministry of Education (if you have school-going children)
  • Banks, insurance providers, and utility companies
  • Any other relevant government agencies or service providers

Is it compulsory to change address in Singapore?

Yes, it is compulsory for identity card holders to report a change of address within 28 days of moving to a new residence in or outside of Singapore.

What is the penalty for not changing address in Singapore?

Under the National Registration Act, failing to update your address within the stipulated 28-day period will result in a fine of up to S$5,000 or imprisonment of up to five years, or to both. In addition, failing to update your address can result in missed important communications from government agencies and service providers.

Is there any fee on ACRA for change of address?

Singapore citizens and Permanent Residents are not required to update ACRA on changes to their residential address as it will automatically be reflected in your latest ICA record.

How long does it take to change address in Singapore?

The process usually takes a few working days up to a maximum of 2 weeks. The exact duration can vary depending on the agencies and service providers you need to update.

Do I need to change address for IRAS?

Once you have updated your identity card with your new residential address with ICA, you do not need to notify IRAS separately.

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