The movers did a good job, but the operator was not honest. Despite providing a complete inventory with measurements, quantities, and a detailed video of the items, the charges kept fluctuating. The original quote from the vendor on the Wise Move platform was not accurate. Linda claimed that revising the quote through the platform would require splitting the additional payment with Wise Move.
Although she assured us that her company uses a larger 15-ft vehicle, she charged an additional $600 on top of the initial quote. We did not agree to this, but we eventually added an extra $350 (on top of what was quoted via the platform) out of appreciation for her team’s effort. After payment was made, Linda did not provide any form of payment acknowledgment.
On the day of the move, her team arrived an hour late. We had to call to inquire about their whereabouts as no one informed us of the delay. Fortunately, the movers made up for lost time with their packing speed.
Overall, while the movers themselves were good, the backend operations were lacking. We hope for greater transparency and honesty in future dealings.
Response from Faith Relocation
Hi Jay
You have witness the load is 2 full load and already indicates rates based on per load on the platform, be honest to yourself whether we are honest or not, already informed the guys are at the guardhouse but security delay to allow them in and our team is not late if the security allows to go in when arrive, from the security to your unit you should aware how far to push in all the packing materials and you are not paying for the 2 loads
7.0
Jay
Customer's feedback
Reviewed 29 July, 2024
Supermover
Recognising the best in industry
is a supermover, highly rated and committed to providing the greatest service.
A Supermover is someone who goes above and beyond in their services and is a shining example of how a Mover should be.
Could you please confirm if the lift access is available? If there is a need for any of these facilities such as carrying items up the stairs, pushing items for a long distance, or assembling/dismantling items, there may be an extra charge applicable.
Edit
S$340
final price
no hidden costs
tax included
Photos
Book directly online
Payment option
at collectionat deliveryafter delivery
Payment method
cashbank transfercheque
A recent review was rated as Exceptional from
Michael
The VKN team led by Mani arrived on time and came well prepared for the move. They were also very agile to adjust to our requirements, since we needed extra boxes and they also helped with the packing of fragile items like glassware and crockery (these were all bubble wrapped and packed up). All the items were transported without...
Superb, punctual, and efficient service, highly recommended...
245 jobs completed across
SingaporeSG
Covering over 1,692 km with Wise Move
Is a
Supermover
Highly rated and committed to outstanding service
Quote are based on one full load 14 ft truck.
Free boxes and tapes for your packing needs if required.
S$500
final price
no hidden costs
tax included
Who you'll be booking
Venus Multi Services: Expert in relocation, disposal, and storage with 20+ years experience, delivering quality client service through passion and teamwork. Read more
Venus Multi Services
We are a local house/office moving company with over 20 years of experience. We specialise in local relocation, piano/safe moving, disposal services and storage solutions. Our experienced team work harmoniously with each other to deliver quality and professional service to our dedicated clientele.
Our motto is 'Moving with Passion'.
Payment option
before collectionat collectionat deliveryafter delivery
Payment method
cashbank transfer
A recent review was rated as Exceptional from
Alan
Venu and his team did a fantastic job in moving my items. They were on time, professional and efficient. Charges are also reasonable.
Will engage their services again if there is a need.
Super efficient and incredibly professional service...
222 jobs completed across
SingaporeSG
Covering over 1,671 km with Wise Move
Rates quoted based on per 15ft truck including carton boxes, tape, wrapping and unwrapping of bulky items dismantled and reassemble
S$500
final price
no hidden costs
tax included
BOOKED
Photos
Who you'll be booking
Faith Relocation: Expert in home, office, piano, and waste moving, plus warehousing and storage solutions, catering to diverse client needs in Singapore. Read more
Faith Relocation
Hello! We are a professional moving company that specializes in a variety of moving services such as home, office, piano, and waste moving. Additionally, we offer warehousing and storage solutions for clients who require temporary storage for their furniture, appliances, and other belongings.
Payment option
at collection
Payment method
cashbank transfercheque
A recent review was rated as Exceptional from
Ridwan
Faith Relocation responded promptly to my queries and was flexible with my schedule. The movers were efficient and professional in handling both the collection and delivery of my items. Overall, the experience was very smooth and pleasant.
Super smooth, fuss-free, and incredibly punctual...
20 jobs completed across
SingaporeSG
S$1,000
final price
no hidden costs
tax included
Photos
Who you'll be booking
Herculean Movers Pte Ltd: Expertly managing packing to unpacking, ensuring a seamless relocation with over 20 years of experience. Contact us for a fuss-free move! Read more
Herculean Movers Pte Ltd
We are here to ensure that your move goes smoothly and without any hassle. Our team provides high-quality and reliable assistance in every aspect of the moving process, from packing to transportation to unpacking. At Herculean Movers, we are committed to delivering an unbeatable customer experience. So, get in touch with us today and let us handle the heavy lifting for you! With over 20 years of experience in relocation services, we guarantee a fuss-free move for you!
Payment option
at collectionat deliveryafter delivery
Payment method
cashbank transfer
A recent review was rated as Exceptional from
Shuhui
Responsive, smooth and fuss free process overall. Was punctual and completed the move without hiccups.
Super professional, friendly, and incredibly patient...
34 jobs completed across
SingaporeSG
Is a
Supermover
Highly rated and committed to outstanding service
S$1,000
final price
no hidden costs
tax included
Photos
Who you'll be booking
Aspect Mover: Expert in reliable office and house moving, offering top-notch relocation and storage services for diverse clients across Singapore. Read more
Aspect Mover
Aspect Mover is one of the best and most reliable office and house moving companies and a storage provider in Singapore offering high-class services to all customers.
Our crew members and movers have completed a substantial number of storage and relocation jobs for commercial, residential, local, international, and government clients across Singapore.
We have the experience and all the expertise that enable us to provide first-class moving service of any magnitude in Singapore. From delivering a piano through the stairs to relocating an office, there is no project that is too big or small for Aspect Mover.
Payment option
before collectionafter delivery
Payment method
cashbank transfercheque
A recent review was rated as Exceptional from
Lynn
They were professional, friendly, patient and took good care of the items. From start (communication with Jenny) to finish (delivery), they were better than any other I used in the past. I had a few bulky items including a grandfather clock. It all went very smoothly.
Wise Move moving companies already making similar journeys, they compete for your job — giving you the best price options and keeping your delivery costs low.
1% For The Planet
At Wise Move, we believe in our responsibility to do more for our planet.
Across the globe, we’re starting to see the terrible effects of climate change. That’s why we think it’s vital for business like ours to play their part in changing the way we work for a greener future.
As part of our membership, we are committed to donating 1% of our yearly sales to a carefully chosen selection of grass-root environmental charities who are doing critical work in protecting our local nature.
Sending letters and packages in Singapore is quick, affordable, and easy with SingPost. From standard mail to tracked parcels, this guide walks you through the best options, costs, and how to get your mail delivered hassle-free.
Comprehensive guide to office moves in Singapore. Covers lease exits, reinstatement, cleaning, IT setup, and booking movers for a smooth business transition.
From church services to egg hunts and festive local feasts, discover how Singapore uniquely blends tradition, culture, and fun during the Easter season.
Technical guide on loading, transporting, and unloading practices by Singapore movers, tailored for HDB, condominiums, and Singapore's unique urban landscape.
Discover expert packing and wrapping techniques used by movers in Singapore to ensure safe, efficient, and damage-free relocations in tropical urban conditions.
Moving house with a disability can be tough—but with the right support, accessibility tips, and planning, it doesn't have to be. Here's how to make it easier in Singapore.
Experience the sights, sounds, and flavours of Hari Raya Puasa in Singapore—a vibrant celebration of faith, family, and community you won’t want to miss.
Discover essential technical equipment Singapore movers use for safe, efficient relocations in urban environments, high-rise buildings, and tropical conditions.