My goods were damaged, and the mover's boss was not following up with damage compensation, the price were not transparent, the team asked for last minute price increase
Reply from VKN Movers & Disposal Services
Hi Ma'am, actually we quoted for a list of items only, but you added on the spot. When we were moving, you had already added so many items. Before moving, we informed you that extra items would incur extra costs, which you agreed to. However, after the move, you did not pay for the additional services. We quoted the price considering we used manpower and transport twice, and delivered 40 boxes which we never charged for. Also, we did not damage any items. If there were any damages, you needed to inform us on the spot. But you did not inform us; instead you told us about it two hours after the move.